While many Londoners have been suffering vandalism and looting in the past few days, there was much discussion about the role of social media. Not much of it recognised the positive contribution of neighbourhood online forums.
Hugh Flouch and I have just published a short article on the Guardian's Joe Public blog, illustrating how local sites can quietly fulfil the kind of role that politicians and police would want to see, while the mainstream media feed on spectacle and emotion: sharing information, challenging misinformation, urging calmness and offering reassurance.
And as we've seen in many instances today, these sites also have a central role to play in the healing process, as local people get together to clean up and provide resources for thoe who have lost homes, businesses and belongings.
Recent Comments