Saturday, 03 October 2009

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Neighbourhood networks workshop It's clear that neighbourhood online networks will increase in their reach, influence and value. How should people in local government respond? Yesterday I was working with Hugh Flouch of Harringay Online and Martin Dudley who helped set up and run Bish.net for many years. London Councils had asked us to run a workshop for their Capital Ambition programme to surface the issues and start getting at the kinds of question that will need to be answered if local officers and elected members are to work out how they engage with local online networks. Hugh and Martin gave very informative presentations about their respective sites. These were preceded by a wide-ranging introduction from Hugh, who has stitched together some absorbing material - including for example, new data showing that referral from social network sites to government sites is increasing - amounting to a compelling case for local authorities to pay close attention to local networks. Sandwiched between discussion sessions, there was time for a workshop game that I had devised to explore what happens when issues of perceived importance to local people erupt on a fictional online network. Three groups each worked on an example of a real issue taken from the archive of an existing local site - to do with a local disturbance, a park that needs smartening up, or conflicts over school fundraising. We gave each group a set of 25 character cards representing local residents, councillors and officers. Some of the characters came with short descriptions, others were open to interpretation or development by the participants. On the back of each card was an indication of the individual's level of online involvement: absent, lurker, cautious contributor, occasional assertive, or active contributor. The task for each group was to develop the story of the issue as it evolved (blew out of proportion, became entangled in other issues, became the cause of open slander or the subject of Machiavellian machinations etc). They were asked to describe what happened in the locality - on-list, off-list and offline - as a consequence of the original post and any subsequent comments. Groups did this using a flip chart sheet, post-its, cards, drawings and their fertile imaginations. I dropped in a news flash about a related mini-crisis to spice things up where necessary. Exercises like this are always accompanied by a flickering frisson of risk, but this one went very smoothly as all participants had an understanding of how these digital conversations go in the real world, and they grabbed the opportunity to be inventive. I was impressed by the number of clear generalisable points that emerged during the feedback as each group told their story. For instance, watching an issue erupt or slowly develop, how do council representatives judge whether debate will tail off or reach a critical point at which they have to respond? And is this an appropriate attitude anyway in the new networked democracy? Numerous questions like this were raised and we'll start sifting through the material very soon....
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Searching for community Searching for community: representation, power and action on an urban estate by Jeremy Brent Published by The Policy Press, 2009. ISBN: 978 1 84742 323 8. 304 pp. £19.99 (paperback) (£14.99 online) Review by Alison Gilchrist I read Jeremy Brent’s thought-provoking and insightful book with growing regret that I had not taken the opportunity to have more conversations with him during the time when we were both living and working in Bristol, as well as studying part-time for our PhDs by pursuing very similar lines of inquiry. Jeremy uses his substantial experience as a youth worker on an estate in Bristol to reflect on the nature of community and the role of the practitioner as an ‘inside-outsider’ working to support community aspirations and deal with troubles as they arise. From our different perspectives we came to very similar conclusions: that communities are elusive, complex and riven with divisions and differences, which makes the job of the practitioner difficult, rewarding and full of dilemmas. In Jeremy’s case, his role in running a youth centre focused on the energy, creativity and rebelliousness of young people, and he clearly responded with great empathy and awareness of the wider social and economic context. He is critical of romantic, homogeneous notions of community, and talks knowledgeably about the complex dynamics of community politics and passions. Like me, he is interested in the networks of relationships that form the ecology of local life and at one point he writes: “the more connections, the more exciting the territory” (p145). Even at its most challenging, Jeremy clearly relished his long-term ‘inside-outsider’ role, illustrating this through a bricolage of anecdote and diary notes, that describe critical episodes and accounts of his work to support different community initiatives. The book is based on his PhD thesis and as such can be heavy-going in places, with a surfeit of academic terms and theory mainly drawn from post-modernist philosophers. Nevertheless he uses these ideas effectively to analyse his experience. He is thus able to contest and compare images of the estate, to explore the dispersed nature of power, and to consider his own mixed feelings and motivations. The book makes a strong argument, backed up by powerful evidence, for ‘traditional’ community-based youth work, asserting quite rightly in my view, that “targets are not necessary for outcomes” (p266). I particularly valued his description of the youth and community worker as a ‘kink in the chain of command’ between those who fund and manage the work, and his explanation of the role of ‘coaxer’ in encouraging the young people to expand their horizons and overcome the derogatory reputations they gave grown up with. He writes convincingly about the strain of working in situations where divergent needs and values pull in different directions. Jeremy’s identity and accountability as a youth worker shifts subtly depending on circumstances, but his commitment to the young people and the people of Southmead is clear throughout. His untimely death in 2006 has been a loss to us all. Searching for...

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