Thursday, 12 October 2006

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Compassion and anger: that'll be the community workers then Early life experiences help community regeneration professionals develop the commitment and resilience to balance complex ethical and emotional work challenges, according to a recent ESRC study, Negotiating ethical dilemmas in contested communities. The study explores how community development professionals negotiate the conflicting interests and attitudes of local residents and institutional actors such as management and local politicians, whilst dealing with problems raised by the short-term targets, competition for funding and the bureaucratic burdens of managerialism. Findings confirmed the challenging nature of such work in multiply disadvantaged communities, but found that workers' extraordinary levels of commitment and resilience - often deeply rooted in early life experiences and identifications - informed a strong sense of personal authority and a capacity for emotional and ethical complexity. One of the authors, Paul Hoggett, explained: "The fact that many of the sample group were themselves 'survivors' meant that they were able to cope with levels of conflict, tension and distress that others might find daunting." Researchers were also struck by the mixture of compassion and anger that underlay the respondents' belief in democracy, community and social justice. These values were consistent and strong in the group, and contributed to significant overlap between people's 'personal' and 'professional' selves. Press release. Report.

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